Managed Hosting

Standard Features

• 24x7 Phone, eMail and Live Chat Support
• Proactive monitoring and response of all hardware, networks and services. Our technicians know about potential problems before they become an issue and are able to resolve most issues before they become service affecting. This greatly contributes to our industry leading uptime metrics
• Managed firewalls for all managed hosting customers. The latest definitions and security rules are automatically pushed out to protect your applications and data
• Real time Anti-Virus and Anti-Spam scanning on all servers that immediately notify our technicians of any infections. Our systems and technicians will clean up any infections and contact our customers with a report on the incident
• Log analytics. In real time, our systems monitor all of the logging events on all managed servers. Anything unusual in the logs are immediately reported to our technicians and investigated
• Managed Backups. Cartika will backup all managed customer data daily and keep 15-30 restore points of all data. Customers have access to their backups and can restore their own files or databases from any restore point (Windows shared hosting customers need to contact our support staff for restores of their files and databases)