Author: Randy Fougere

Augmenting Internal IT with Managed Services – A Winning Combination!

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Augmenting Internal IT CartikaIs fear of losing control holding you back from realizing the many benefits of an external Managed Services Provider (MSP)? Some IT managers oppose outside help fearing it will somehow weaken their position. But in practice, augmenting internal IT teams with missing skills and resources has the opposite effect, providing better results and increasing the value of the IT function to the organization. Particularly when it comes to infrastructure and supporting non-standard applications.

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Using APIs to Better Manage Infrastructure-as-a-Service

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Using APIs for IaaSApplication Programming Interfaces (APIs) have played a silent, but critical role in the success of cloud computing. Vendors have been using APIs for years as a cornerstone in building today’s complex IaaS, PaaS, and SaaS applications. As a result, APIs continue to work tirelessly behind the scenes connecting systems around the world, making our lives that much easier.

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6 Things Resellers Must Know Before Choosing a Managed Services Partner

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managed services partnerIt’s very common in the IT space to resell the services of others. We won’t go into all the reasons why, but in general, reselling helps broaden and complement existing services, provides a revenue opportunity, and has a strategic benefit. Although we are focusing on the process of selecting a managed services partner in this article, many of the concepts apply to working with any partner.

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Email Management Should be Top Productivity and Security Priorities

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Outsourcing IT and Managed ServicesJunk email, or SPAM, is a source of irritation for anyone with a clogged inbox. Even worse, user-level email management kills employee productivity, and poorly tended mailboxes are a popular vector for security threats. If you crunch the numbers, businesses can squander tens of thousands of dollars annually to lost productivity, while malware lurks in unfiltered junk mail.

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7 Situations When Outsourcing IT Managed Services is Most Compelling

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Outsourcing IT and Managed ServicesKeeping up with the complexities and costs of information technology is no easy task and especially true for SMBs. To solve this challenge, many now leverage the cloud for their infrastructure needs. But, as valuable as the cloud can be, IT environments must still be deployed, optimized, monitored, managed, and secured. This is why outsourcing IT managed services in addition to infrastructure has become increasingly attractive.

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Cloud Insights – A Netscout Interview with Cartika CEO Andrew Rouchotas

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Interview with CartikaNETSCOUT, the world leader in application and network performance management products and solutions recently sat down in an interview with Cartika  CEO Andrew Rouchotas as he gave his thoughts on how business owners should be using cloud services to manage their IT assets. Below is the transcript of that interview.

The original post was published HERE.

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Cloud-Based Backups are NOT a Total DR Solution

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Cloud-Based Backups CartikaCyber-attacks and natural disasters like hurricanes, floods, and fires always grab the headlines. But, what causes the high majority of business interruptions are ordinary, everyday events such as power failures, human error, and faulty software or hardware. As a result, most companies will experience a significant IT disruption at some point. Many are turning to cloud-based backups as a way of providing faster, and more reliable recovery.

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Buying IaaS Managed Services:
What You Need to Know!

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IaaS managed services for IaaS Cartika When dealing with critical aspects of your business, you can’t afford to take risks! Yet many companies don’t do enough due diligence when buying add-on IaaS managed services. Some buy standard off-the-shelf packages and assume everything they need is in place and will work as advertised.

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Outsourcing SOX Hosting? Make Sure your MSP is Compliant!

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SOX Hosting CartikaIf you are considering hosting any data covered by the Sarbanes-Oxley (SOX) Act either in the US or Canada, know what you are getting into. Outsourced SOX hosting has specific implications for your Managed Services Provider (MSP) and if they are not compliant, you’re both at risk.

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Content Delivery – 6 Great Benefits of Using CDN

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Content Delivery CartikaA Content Delivery Network (CDN) is a powerful system designed to improve website performance. The most obvious benefit of CDNs is that they solve the biggest problem caused by latency – that annoying wait time from the moment the user requests a web page, to the point when it’s finally onscreen. Two main factors cause this delay.

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