IAAS, CLOUD, AND MANAGED SERVICES BLOG
This article first appeared on Superb Crew's site
Cartika began in 1999 as an application hosting and support firm. In 2000, the company purchased its first server and this was the beginning of our evolution to platform and infrastructure hosting. They added a colocation facility in Dallas and expanded to Toronto – Silicon Valley North. Today, the company has Network Operations Centers in both cities, with development offices in Russia and the Ukraine. Those locations are where solutions such as Cartika’s IaaS cloud platform and Bacula4 backup system were conceived of and created. Below is our interview with Andrew Rouchotas, CEO of Cartika:
We have recently announced the launch of our new reseller model called the Premium Partner Program. The goal of this innovative new approach is to give our reselling partners complete control over the environments they manage for their clients while Cartika takes care of the day-to-day infrastructure management tasks and support. Also, our partners have access to a wide range of add-on solutions that can be seamlessly added to the platform, giving them a broad portfolio of on-demand IT services to help grow revenues.
Earlier this month, our CEO had an in-depth and candid conversation with Bryan Kim of Hosting ReviewBox. The interview focused on how Cartika began, its evolution over the years, changing market demand and how Cartika has managed to stay ahead of the game.
This post was originally published by Tamar Weinberg in March 2016 in HostAdvice.com. The article name is Cartika is Your Application Service Provider on an IaaS environment Tamar: I love hearing stories of people who realized they preferred working for themselves, and even going on soul-searching trips to find where to go from here. I also love companies in the hosting space that are especially innovative, who aren't selling the standard shared+reseller+VPS+dedicated hosting packages but who find ways to clearly be differentiating businesses. That's why it was awesome to sit down with Andrew Rouchotas of Cartika who told us all about his journey.
When it comes to managing IT, one of the most important goals historically has been staying "in control." In years gone by, any changes to a user’s internal or hosted IT environment was a “closed’ proposition with most IT managers or Managed Service Providers (MSPs) fighting hard to keep constraints on every aspect of the systems they supported. There were some valid reasons for this at the beginning, but over time users demanded more flexibility while those running IT, became overwhelmed with increasing change requests.
Our recently restructured IaaS cloud server platform was the result of our fifteen year legacy of pioneering new managed application and web hosting services. During this time, we have constantly worked with clients to determine how to best meet their most demanding IT challenges. We have also remained keenly aware of how competitors have been approaching the market as it has evolved.
With the restructuring of our IaaS cloud server platform, we offer even better value for money with a tiered structure that empowers enterprise cloud clients to choose the best resource profile for their workloads. We've been hosting enterprise clients for a decade and half. Over the years we've developed a deep insight into the infrastructure hosting needs of business. To further empower our clients to deploy — and pay for — exactly the infrastructure they need, we've restructured our infrastructure-as-a-service offering.
This month, we're announcing a new addition to our suite of managed cloud applications: the Cartika Microsoft Exchange Cloud Platform. Microsoft Exchange needs no introduction: it's the world's leading enterprise collaboration and email solution, powering the communication of hundreds of thousands of businesses worldwide.
Cartika is pleased to introduce New Relic analytics integration and roll out (phased roll out outlined below). We are very excited about this roll out and what it will mean for both our customers, and internally for our support staff to have access to this data. The benefits it will present to our customers is simply enormous. Developers, Sys Admins and DBA's will gain invaluable insights into the health of their environments, be able to more quickly identify problems, streamline their resource usage and make educated decisions about capacity and capacity planning. Internally, we are very excited to provide these sorts of tools and analytics to our support staff. Their ability to help customers identify issues, identify bad plugins or bad code and provide advise and consultations regarding upgrading strategies, code optimization and various other day to day issues is simply increased exponentially and dramatically. Their ability to identify such issues is expedited by presenting them the data in real time, in an easy to understand and clearly defined interface. We are enabling our support staff, with the tools they need, to quickly and efficiently provide the superior level of service and support we demand from our team.
Cartika is pleased to announce that QuickSilk - an enterprise-level, subscription-based CMS and hosting platform designed for simplicity - has chosen us as their official host for its SaaS offering. By tapping into our years of experience as a host, we’ve set QuickSilk up with a powerful, reliable, and affordable cloud platform that it can use to deliver QuikSilk to their clients. Full redundancy ensures downtime is negligible, and automatic backup through Bacula4 allows them to recover from even the most catastrophic bugs But enough about us - let’s talk a little bit about them.
Keeping you, our clients, happy and providing the services you need is the reason Cartika exists. We recently sent out a survey so we could find out how well you think we’re doing. We’d like to thank everyone who took the time to respond. The results made all of us happy. You love our service, support, and performance. We take the results of the survey seriously and over the coming months we’ll be looking at implementing a number of the enhancements you suggested we could make to our service. Some of the things you said would improve our hosting plans and service are already online, and others will be soon. In this article I’d like to discuss what we’re working on right now.