IAAS, CLOUD, AND MANAGED SERVICES BLOG
After nearly 20 years providing Managed Infrastructure Services, Cartika has continually evolved our services and now integrating Big Data into our offerings to keep up with the ever-changing reality of Data Services and Cloud Computing. With the NSA toolkits being made public last year, security and breaches both increased in severity and frequency. Sadly, as we slowly discovered, the NSA toolkits did not just impact a few out of maintenance Windows Operating Systems as was originally reported. Every Operating System was impacted to various degrees, and the "toolkits" themselves was more than just a pre-fab set of existing hacks, they were literally a set of "toolkits" that became weaponized in the hands of skilled hackers across the globe. Organizations were simply not prepared to handle breaches of this scale and magnitude, leaving software and Operating System vendors scrambling to patch software, and IT departments scrambling to ensure their data, and their customer's data was safe. Resultant outcry regarding data security and privacy has resulted in new compliance standards (ie GDPR) being created, as well as restructuring existing compliance requirements (PIPEDA, HIPAA, SOX/FISMA) to modernize their scope and penalties in cases where compliance is not met.
IaaS meets Scalability and Agility challenges. Wouldn’t it be lovely if the flow of business was entirely predictable? Of course it isn’t, so the hallmark of a well-run business is that it has plans on how to augment and adapt to market shifts. Seasonal businesses have long faced the issue of troughs and peaks, but most early phase businesses only plan for continual growth. When that stutters, bi-directional scalability becomes a major issue. Harvard Business Review identified confusion between growth and scaling – vastly preferring the latter, and listing “building capacity to scale” as a key business success factor. A subset of scalability is agility – the ability to quickly adapt. This frequently means being able to take advantage of emerging technology and trends. Adaptation requires resources – both to plan and implement the change. This is an area where mega-lithic corporations have traditionally fallen on their faces. They see the iceberg, but can’t turn quickly enough to avoid it. Forbes called agility “the new currency of growth”, equating it with innovation in importance.
We have recently announced the launch of our new reseller model called the Premium Partner Program. The goal of this innovative new approach is to give our reselling partners complete control over the environments they manage for their clients while Cartika takes care of the day-to-day infrastructure management tasks and support. Also, our partners have access to a wide range of add-on solutions that can be seamlessly added to the platform, giving them a broad portfolio of on-demand IT services to help grow revenues.
Is fear of losing control holding you back from realizing the many benefits of an external Managed Services Provider (MSP)? Some IT managers oppose outside help fearing it will somehow weaken their position. But in practice, augmenting internal IT teams with missing skills and resources has the opposite effect, providing better results and increasing the value of the IT function to the organization. Particularly when it comes to infrastructure and supporting non-standard applications.
Application Programming Interfaces (APIs) have played a silent, but critical role in the success of cloud computing. Vendors have been using APIs for years as a cornerstone in building today's complex IaaS, PaaS, and SaaS applications. As a result, APIs continue to work tirelessly behind the scenes connecting systems around the world, making our lives that much easier.
It’s very common in the IT space to resell the services of others. We won’t go into all the reasons why, but in general, reselling helps broaden and complement existing services, provides a revenue opportunity, and has a strategic benefit. Although we are focusing on the process of selecting a managed services partner in this article, many of the concepts apply to working with any partner.
Junk email, or SPAM, is a source of irritation for anyone with a clogged inbox. Even worse, user-level email management kills employee productivity, and poorly tended mailboxes are a popular vector for security threats. If you crunch the numbers, businesses can squander tens of thousands of dollars annually to lost productivity, while malware lurks in unfiltered junk mail.
Keeping up with the complexities and costs of information technology is no easy task and especially true for SMBs. To solve this challenge, many now leverage the cloud for their infrastructure needs. But, as valuable as the cloud can be, IT environments must still be deployed, optimized, monitored, managed, and secured. This is why outsourcing IT managed services in addition to infrastructure has become increasingly attractive.
NETSCOUT, the world leader in application and network performance management products and solutions recently sat down in an interview with Cartika CEO Andrew Rouchotas as he gave his thoughts on how business owners should be using cloud services to manage their IT assets. Below is the transcript of that interview. The original post was published HERE.
Cyber-attacks and natural disasters like hurricanes, floods, and fires always grab the headlines. But, what causes the high majority of business interruptions are ordinary, everyday events such as power failures, human error, and faulty software or hardware. As a result, most companies will experience a significant IT disruption at some point. Many are turning to cloud-based backups as a way of providing faster, and more reliable recovery.
When dealing with critical aspects of your business, you can’t afford to take risks! Yet many companies don’t do enough due diligence when buying add-on IaaS managed services. Some buy standard off-the-shelf packages and assume everything they need is in place and will work as advertised.