Cartika Infrastructure Services

No matter how skilled your IT staff, you aren’t in the business of maintaining servers, virtual machines, and hosting software. That’s where Cartika comes in.

24×7 Technical Support Included for Every Cartika Customer!


infrastructure services and support from CartikaWhy Choose Cartika?

We have a dedicated, skilled, and experienced team always at the ready to assist you with any issues you encounter while hosting with us – no exceptions. Our services are available to all cloud, virtual machine, dedicated server, and web hosting clients.

Infrastructure Services and Support Options

Reactive Management

At Cartika, our philosophy is that each and every client deserves assistance when they need it. That’s why we include “no charge” 24x7x365 support with all IaaS Cloud VPS and Dedicated Servers. An expert is always just a few clicks away. Many providers won’t even answer a simple question or log into your Infrastructure unless you have paid for a support plan. We are not like the others!
Cartika Reactive Management - infrastructure services

Recommended Add-Ons:

Ideal Users and Applications:

  • Customers  who prefer to configure and manage their own environments

Basic Management

Our Basic Management program offers much more than the name implies. You can sleep well knowing we will be there around-the-clock to respond if your servers or critical services need attention. Integration with New Relic along with zero-day critical O/S patching is performed automatically. Based on your preferences, we will notify you automatically with server resource usage data and if services become impacted. We will also notify or engage you about the actions taken and recommend further action if required.

Cartika Basic Management - infrastructure services

Recommended Add-Ons:

Ideal Users and Applications:

  • Customers who configure and manage their own servers but want to ensure services are monitored and handled 24×7
  • Applications requiring higher levels of security protection and uninterrupted performance

Proactive Management

Never worry about unexpected hosting problems again with our Proactive Management program. In this model, the Cartika technical team continuously monitors all critical systems and services, notifying you whenever something appears to be out of the ordinary. Whether it’s a virus, high resource utilization, full disk partition, or security incident – we will be on top of things at all times.

Cartika Proactive Management - infrastructure services

Recommended Add-Ons:

Ideal Users and Applications:

  • Customers who want to ensure their 24×7 services are proactively monitored and handled immediately
  • Applications requiring higher levels of security protection and uninterrupted performance
  • Environments requiring analysis of events that could eventually lead to issues

Enterprise Management

Lacking the time or expertise it takes to fully manage your hosted infrastructure? Cartika can take care of everything you need with our Enterprise Management program. You can focus on your IT objectives and applications – while we take care of the rest. This is a very comprehensive offering that will provide everything you need to keep your systems running at peak performance.

cartika enterprise management support

Recommended Add-Ons:

Ideal Users and Applications:

  • Customers who want to focus on other IT activity without worrying about their hosted infrastructure
  • Mission-critical 24×7 applications that need proactive monitoring and fast incident response
  • Clients requiring advanced technical support and management assistance Applications requiring higher levels of proactive security protection and uninterrupted performance
  • Environments requiring analysis of events that could eventually lead to issues

Advanced Secured Management

We understand that meeting compliance requirements can be tough.  To help, we have developed a complete suite of bundled infrastructure solutions, services, and protocols to ensure the security, integrity, and compliance your organization needs are in place. We are HIPAA and SOX/FISMA compliant and hold ourselves, and our services, to the highest standard. With Cartika, your data is always in good hands.

Cartika Compliance Management - infrastructure services

Recommended Add-Ons:

Ideal Users / Applications:

  • Customers requiring HIPAA / SOX compliance in their outsourced hosted IT services
  • Mission-critical 24×7 applications that need proactive monitoring and fast incident response
  • Applications requiring higher levels of proactive security protection, uninterrupted performance, and advanced logging
  • Environments requiring analysis of events that could eventually lead to issues

Compare Cartika Support

We believe “support” is a fundamental gap in the Cloud (IaaS) market as most companies don’t have the luxury of in-house infrastructure and hosting expertise. The following chart compares our level of support and pricing to some of our well-known competitors. These companies have built their Cloud businesses to impressive sizes. But, the model is based on minimum involvement with the client and virtually no support for smaller customers.

Start Doing Things Better

Your business deserves reliable hosting and guaranteed uptime.

BUY NOW