loader
1-866-472-1835
[email protected]
Follow us :
Facebook-f Twitter Youtube Linkedin-in
Sign In Sign In
Sign In Sign In
svg
svg

ACCEPTABLE USE POLICY (AUP)

Abuse

You may not use Cartika’s network or services to engage in, foster, or promote illegal, abusive, or irresponsible behavior, including:

  1. Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network
  2. Monitoring data or traffic on any network or system without the express authorization of the owner of the system or network
  3. Interference with service to any user of the Cartika or other network including, without limitation, mail bombing, flooding, deliberate or non-deliberate attempts to overload a system and broadcast attacks
  4. Use of an Internet account or computer without the owner’s authorization
  5. Collecting or using email addresses, screen names or other identifiers without the consent of the person identified (including, without limitation, phishing, Internet scamming, password robbery, spidering, and harvesting)
  6. Collecting or using information without the consent of the owner of the information
  7. Use of any false, misleading, or deceptive TCP-IP packet header information in an email or a newsgroup posting
  8. Use of the service to distribute software that covertly gathers information about a user or covertly transmits information about the user
  9. Use of the service for distribution of advertisement delivery software unless: (i) the user affirmatively consents to the download and installation of such software based on a clear and conspicuous notice of the nature of the software, and (ii) the software is easily removable by use of standard tools for such purpose included on major operating systems (such as Microsoft’s “ad/remove” tool)
  10. Any conduct that is likely to result in retaliation against the Cartika network or website, or Cartika’s employees, officers or other agents, including engaging in behavior that results in any server being the target of a denial of service attack (DoS)Bulk Email You may not use a Cartika Mail Service or Cartika’s Microsoft Exchange® to send bulk mail. Please see the applicable Product Terms and Conditions for those services. You may use your dedicated hosted system to send bulk mail, subject to the restrictions in this Acceptable Use Policy.

Mail Requirements

You must comply with the CAN-SPAM Act of 2003 and all other applicable laws and regulations governing bulk or commercial email. In addition, your bulk and commercial email must meet the following requirements:

  1. Your intended recipients must have given their consent to receive email from you through an affirmative means, such as an opt-in procedure.

  2. Your consent process must include reasonable measures to verify that the person providing consent is the owner of the email address for which consent is given.

  3. You must retain evidence of each recipient’s consent in a form that can be promptly produced upon request. You must honor requests from recipients or Cartika to provide consent evidence within 72 hours.

  4. You must provide recipients with a means to revoke their consent, such as an unsubscribe link in the email or instructions to reply with the word “Remove” in the subject line. Revocation requests must be honored within 48 hours, and recipients must be notified that their request will be processed within that timeframe.

  5. You must provide a clearly visible email address for complaints (such as [email protected]) on any website associated with the email campaign, register that address at abuse.net, and promptly respond to messages sent to that address.

  6. You must maintain a Privacy Policy for each domain associated with the mailing.

  7. You must have a means of tracking anonymous complaints.

  8. You may not obscure the source of your email in any manner, including omitting, forging, or misrepresenting message headers or return addresses. The recipient’s email address must be included in the body of the message or in the “TO” line.

  9. The subject line must accurately describe the content of the email, and the message must include valid contact information.

  10. You must not attempt to send messages to an email address after three consecutive delivery rejections when the period between the first and third rejection exceeds fifteen days.

  11. We do not allow clients to send more than 300 emails within any 30-minute period from a shared hosting account. If your domain requires more than 300 emails per 30-minute period, you must utilize a third-party email delivery service (such as Constant Contact, Mailchimp, etc.) or upgrade to an isolated VPS/VM environment that can accommodate your mailing requirements. This policy also applies to all users of SPAMFILTERaaS offered by Cartika and is in place for any domain having outbound email filtered by Cartika.

  12. No more than 50% of the utilized bandwidth within a shared hosting account may be used for email.

These policies apply to messages sent using your Cartika services, as well as messages sent from any network by you or anyone acting on your behalf that directly or indirectly refers the recipient to a website or email address hosted through your Cartika service.

You may not use a third-party email service that does not maintain and enforce similar procedures for all of its customers. These requirements apply to distribution lists prepared by third parties to the same extent as if the list were created by you.

Cartika may test and otherwise monitor your compliance with these requirements. Cartika may block the transmission of email that violates these provisions. At its discretion, Cartika may require certain customers to obtain advance approval for bulk or commercial email. Such approval will not be granted unless the customer can demonstrate that all of the requirements stated above will be met.

Unsolicited Communications

You may not use your service to send email or any other communications to a person who has indicated that they do not wish to receive it. If the communication is bulk mail, then you will not be in violation of this section if you comply with the 48-hour removal requirement described above.

Vulnerability Testing

You may not attempt to probe, scan, penetrate or test the vulnerability of a Cartika system or network, or to breach Cartika’s security or authentication measures, whether by passive or intrusive techniques, without Cartika’s express written consent.

Newsgroup, Chat Forums, Other Networks

You must comply with the rules and conventions for postings to any bulletin board, chat group or another forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic, commercial messages, or mass postings to multiple forums.

You must comply with the rules of any other network you access or participate in using your Cartika services.

Offensive Content

You may not publish, transmit or store on or via Cartika’s network and equipment any content or links to any content that Cartika reasonably believes:
  1. Constitutes, depicts, fosters, promotes or relates in any manner to child pornography, bestiality, or non-consensual sex acts
  2. Is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech
  3. Is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes
  4. Is defamatory or violates a person’s privacy
  5. Creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement
  6. Improperly exposes trade secrets or other confidential or proprietary information of another person
  7. Is intended to assist others in defeating technical copyright protections
  8. & Infringes on another person’s copyright, trade or service mark, patent, or other property rights
  9. Promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking
  10. & Is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Cartika
  11. Is otherwise malicious, fraudulent, or may result in retaliation against Cartika by offended viewers or recipients, or is intended to harass or threaten.

Content “published or transmitted” via Cartika’s network or equipment includes Web content, email, bulletin board postings, chat, tweets, and any other type of posting or transmission that relies on the Internet.

Live Events You may not use your Cartika services to stream live sex acts of any kind, even if the content would otherwise comply with the AUP. Cartika may prohibit you from streaming other live events where there is a special risk, in Cartika’s reasonable discretion, that the event may violate the Offensive Content section above.

Copyrighted Material

You may not use Cartika’s network or services to download, publish, distribute, or otherwise copy or use in any manner any text, music, software, art, image, or other work protected by copyright law unless:

  1.     You have been expressly authorized by the owner of the copyright for the work to copy the work in that manner
  2.     You are otherwise permitted by established copyright law to copy the work in that manner

It is Cartika’s policy to terminate in appropriate circumstances the services of customers who are repeat infringers.

Shared Systems

You may not use any shared system provided by Cartika in a way that unnecessarily interferes with the normal operation of the shared system, or that consumes a disproportionate share of the resources of the system. For example, we may prohibit the automated or scripted use of Cartika Mail Services if it has a negative impact on the mail system, or we may require you to repair coding abnormalities in your code if it unnecessarily conflicts with other customers’ use of the shared environment. You agree that we may quarantine or delete any data stored on a shared system if the data is infected with a virus, or is otherwise corrupted, and has the potential to infect or corrupt the system or other customers’ data that is stored on the same system.

Other

  1. You must have valid and current information on file with your domain name registrar for any domain hosted on the Cartika network
  2. You may only use IP addresses assigned to you by Cartika in connection with your Cartika services
  3. You agree that if the Cartika IP numbers assigned to your account are listed on an abuse database like Spamhaus, you will be in violation of this AUP, and Cartika may take reasonable action to protect its IP numbers, including suspension and/or termination of your service, regardless of whether the IP numbers were listed as a result of your actions
  4. You agree that if you register a DNS record or zone on Cartika managed or operated DNS servers or services for a domain of which you are not the registrant or administrative contact according to the registrars WHOIS system, that, upon request from the registrant or administrative contact according to the registrars WHOIS system, Cartika may modify, transfer, or delete such records or zones